Stay in front
One thread per customer, however they got in touch
Texts and email on the same conversation, keyed to the person rather than the channel, so nobody has to search three apps for what was agreed.
No credit card required. Cancel anytime. You keep your data and integrations.
Can VERA reply to my customers?
VERA drafts the reply and you approve it. Every customer sits in one thread whether they texted, emailed or filled in a form, and VERA writes the response from the real job, quote and history rather than from a template. Nothing sends until you approve it, and consent rules block a message to anyone who opted out.
Johnson property
Reschedule confirmation
Draft, ready to send
On our way
Sent 4 March, 08:12
Quote accepted
4 March
Representative product UI
Inside Customer messaging.
Three things it does, and what each one saves you.
Two-way, on one thread
Replies come back into the same conversation. The history of what was said sits on the customer record where the next person will look for it.
Drafted for the situation
A reschedule, a running-late note, a quote follow-up. VERA writes it from what actually happened on the job and hands it to you to send.
Consent is respected
A customer who has opted out is not messaged, and that applies to messages you send by hand as much as to automatic ones.
Where this connects.
These are the parts of VERA this one hands work to.
Leads and CRM
Calls, forms, texts, and referrals in one list, with the full history attached. See who has been waiting longest and who is worth calling back first.
Automations
A job finishes, a quote goes unanswered, a deposit does not land. VERA notices and prepares the next step rather than waiting to be asked.
Marketing
Posts, campaigns and follow-up drafted from the work you are already doing, scheduled where your customers are, and approved by you before anything goes out.
Try it on your own work.
Start free, connect one thing, and see what VERA does with a real job. It prepares the work and waits for your approval before anything leaves the building.